We appreciate you, as our customer, and understand that sometimes you just can’t make the race. We have created a great policy that offers you several different options, in the event you cannot attend on race day. (You may choose only one of the options below)
- Defer Your Entry: You may defer your entry to the following year’s event. Deferrals are allowed and must be processed by the Event registration manager. An administration fee of $25 will be charged in the event you defer. Deferrals expire after 12 months. All deferral requests must be made no later than 9/8/2019.
- Purchase Event Insurance: Booking Protect, through the ACTIVE Network offers event protection to participants so that they can get their entry fees back if they can’t participate in the event for covered reasons. The product, called Booking Protect is located in the registration path on Active before checkout. All refunds and claims will go through Booking Protect and are not managed by Active or Motiv Sports.
- Transfers: You may not give or sell your number to anyone else. Bib transfers are allowed for an administration charge and must be processed through the ACTIVE Network registration portal. All transfer requests must be made no later than 7/31/2019.
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